Privacy Policy

This Privacy Policy explains how Mirava Med collects, uses, shares, and protects information from website visitors, prospective patients, patient companions, and people who contact us about medical travel consulting services.

Mirava Med provides independent consulting, coordination, and decision-support services. Medical services are provided by licensed doctors, hospitals, clinics, laboratories, and other healthcare professionals. Those providers may have their own privacy notices and legal obligations.

We collect information you choose to provide when you contact us, request a discovery call, send a message, or continue planning with our team.

We use information to understand your request, respond to you, evaluate which provider or support path may be relevant, coordinate next steps if you choose to proceed, and improve our website and services.

We do not sell personal information. We do not share your personal or health-related information with third parties without your explicit consent, except where required by law, necessary to protect safety, or needed to operate secure internal systems that support our website and communications.

If you ask Mirava Med to help coordinate care, we will seek your consent before sharing relevant information with doctors, hospitals, clinics, accommodation providers, transportation providers, translation support, or other partners involved in your requested service.

Health-related information can be sensitive. Please share only the information you are comfortable providing and that is relevant to your request. We use health-related information to understand your inquiry, help identify appropriate options, and support coordination if you choose to move forward.

Mirava Med does not diagnose conditions, prescribe treatment, or replace the judgment of licensed medical professionals. Any medical recommendation, diagnosis, treatment decision, or clinical follow-up should come from qualified healthcare providers.

Because Mirava Med helps international patients explore care in Turkey, information may need to be processed across countries when you consent to provider review, travel coordination, accommodation, transportation, or support services.

Privacy laws vary by country. By contacting us and asking us to help coordinate options, you understand that your information may be processed in countries other than your country of residence, including Turkey and the United States when relevant to your request and our operations.

Our website may use cookies, analytics tools, advertising measurement tags, and similar technologies to understand site traffic, improve user experience, measure marketing performance, and maintain site functionality.

You can usually control cookies through your browser settings. Some site features may not work as expected if cookies are disabled.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, email, or online service can be guaranteed to be completely secure, so please avoid sending information you do not want transmitted electronically.

Access to patient information is limited to people and partners who need it for the purposes described in this policy.

We keep personal information only as long as reasonably needed for the purposes described in this policy, including responding to your inquiry, coordinating requested services, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of the request, applicable law, and whether you move forward with services.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain uses of your personal information.

To make a privacy request, contact us using the email address below. We may need to verify your identity before responding. Some requests may be limited by legal, medical, security, or recordkeeping obligations.

Our website and consulting services are not directed to children. If a parent or legal guardian contacts us about care for a minor, they should provide only information necessary for the inquiry and coordination process.

We may update this Privacy Policy as our services, website, vendors, or legal obligations change. The updated version will be posted on this page with a revised date.